Salon Policies

COVID-19 Updates:

Please do not come to your appointment if you have a fever, a cough, or are experiencing shortness of breath or flu like symptoms. We will be taking temperatures upon arrival. If you appear ill we will reschedule your appointment. We also ask that if you have been exposed to people with COVID-19 like symptoms, please postpone your visit.

We will be adding a $5 charge to all services for a cleaning fee.

1. Please come to your appointment alone, leave friends, family and children at home. When you arrive please come in and check in at the front.

2. Our waiting area is closed. You may be asked to wait outside if your stylist isn't immediately available.

3. Arrive wearing a behind the ear mask, and plan on wearing it during the entire service. (Masks that go behind the head will cause issues during your service).

4. Upon arrival we will ask that you sanitize or wash your hands and check your temperature.

If you are unable to adhere to these policies and guidelines for any reason, we ask that you please postpone your visit. If you have questions, please don't hesitate to reach out!

Cancellation

at bel ami Salon, your appointment is important to us, your spot is held specifically for you. In the event you need to cancel or reschedule your appointment, we respectfully request 24 hours notice. If 24 hours is not given, bel ami Salon reserves the right to require a booking fee to book any further appointments.

Checks

As of May 1, 2019, we are no longer able to accept checks as a form of payment. We apologize for any inconvenience. We accept cash and all major credit cards.

Returns

We take great pride in the products that we offer at bel ami. In the event that you don't like a product for whatever reason, we are more than happy to exchange it for another product or issue a credit towards your next product purchase. No refunds will be given.

Dogs

At bel ami, we love your furry friends! If your dog is well behaved and quiet, they are welcome in the salon. We require that any dogs that in the salon must remain leashed and under their owner's supervision at all times, with no exceptions. We reserve the right to ask a client to remove their dog from the salon at any time.